Jann Air Cooktop interior view
Jenn Air Cooktop Knob Replacement Tips
March 23, 2021
Viking microwave
Fixing a Viking Microwave Door That Gets Stuck
April 6, 2021
Show all

Troubleshooting a Viking Induction Cooktop

Viking induction cooktop interior view

Troubleshooting a Viking Induction Cooktop

As the workhorse of your kitchen, you rely on your Viking Induction cooktop to function properly almost every day of the week. 

So when it doesn’t work, it’s obvious to say that you’re going to be left frustrated and upset with your broken appliance. 

Fortunately, most issues with induction cooktops are caused by minor component failures, which are usually relatively inexpensive and straightforward to repair. 

Below, we’ll take a look at some of these common problems, what to look for, and how to get your induction cooktop working correctly again.

WARNING: With that being said, you should never attempt to dismantle or repair your appliances on your own unless you’re confident of what you’re doing. Failure to take the necessary precautions can either result in personal injury or damage to your appliance.

Cooktop Producing Strange Noise

Unlike conventional stoves, induction cooktops produce heat from a glass-top element. 

Although you may be able to hear a quiet hum of electricity when you turn your elements on, for the most part, using an induction cooktop shouldn’t produce any noise.

Therefore, if you’re noticing any strange or unusual noises while your cooktop is turned on, it’s likely a good indication that there’s something wrong with either the element itself or the cooktop’s internal wiring.

Cooktop Won’t Turn On

If you’re experiencing issues with not being able to turn your cooktop on, you’re most likely dealing with a faulty power source. Most likely, you will find the problem in the unit’s power cord, its outlet, or you may have a tripped breaker or a blown fuse.

Test The Connection And Circuit Breakers

First, to troubleshoot your power source, start by unplugging the cooktop and carefully inspecting the power cable for any signs of damage. Sometimes, the cable may have become damaged while the cooktop was being installed. 

On the other hand, if you can’t find anything wrong with the power cable, your problem is likely with the outlet or your home’s main electrical panel. 

For this, start by locating your home’s electrical panel and inspect it for any breakers that the cooktop may have tripped. 

In some cases, especially if you’re dealing with an older home, your panel may have fuses rather than breakers. If you find a fuse to have been blown, you’ll need to replace it. 

Alternately, if you find a tripped breaker, you can try to reset it by moving it back to the ‘on’ position. 

This should reset the circuit and return power to your induction cooktop’s power outlet. 

However, if you continue to trip the breaker, it’s likely an indication that there’s a wiring issue somewhere inside your cooktop. 

If you need help diagnosing or repairing your power source issue, don’t hesitate to contact Phoenix Appliance Pros today.

Circuit breakers

Malfunctioning Controls

There’s nothing more frustrating than turning your oven on, only for it to either not respond or for it to respond incorrectly. 

Either way, when you’re experiencing issues with the unit’s controls, the problem is most often caused by broken buttons, knobs, or a faulty control panel. 

While replacing your cooktop knobs is quickly done on your own, diagnosing broken buttons or a faulty control panel will require a professional touch.

Viking induction cooktop controls

Induction Cooktop Not Producing Any Heat

If your unit seems to be getting power, however, it’s not producing any heat, you’re likely experiencing an issue with a faulty heating element.

Problems With Heating Elements

With a conventional stovetop, the element coils can easily be unplugged and removed from the cooktop. However, when you’re dealing with a glass-top induction cooktop, the heating elements are installed beneath the glass surface, making them a bit trickier to access. 

Fortunately, induction elements usually have a lifetime of anywhere between 5 to 10 years, which means that you shouldn’t need to replace them too often. 

To access your cooktop’s elements, you’ll need to disassemble specific components to access under the glass cooktop. 

This is typically done by removing a few small screws and then lifting the cooktop surface out of the way. 

With that being said, unless you’ve performed similar repairs in the past, it might be best to leave such repairs to a trained professional appliance repair technician who can get the job done quickly and easily.

Additionally, some Viking parts and components may sometimes be covered by your unit’s manufacturer warranty. In this case, having a trained professional perform the repair might not cost you anything, and it will also ensure that your cooktop’s warranty remains intact.

Viking cooktop heating element

Viking Cooktop And Appliance Repair In Phoenix

Viking home appliances are genuinely some of the most stylish, powerful and best-performing appliances on the market. 

However, that doesn’t mean that these powerful dinner-cooking machines are invincible. 

In fact, without routine maintenance, you’re likely going to run into appliance problems more often than you’d like. 

That’s why we recommend having your Viking cooktop and other home appliances professionally cleaned, serviced and maintained at least once or twice per year. 

This ensures that your appliance will function at its best capacity and that it will continue to do so for many years to come. 

So if you’ve got an issue with your Viking induction cooktop or any other home appliance, don’t hesitate to contact Phoenix Appliance Pros today.

0/5 (0 Reviews)

Need Help?

Get in touch!